Service Delivery Lead - Finance and Billing

Job type
Location
Auckland
Salary
NZD85000 - NZD95000 per annum
Reference
JO-2104-52173
Why you would like it:

  • Large scale technology footprint
  • Mission critical solutions
  • Diverse responsibilities
The business:


A large utilities organisation doing some world first technology implementation, that incorporates large scale operational systems, robotics and automation.



Your role:


You will be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. 



The skills and experience we need you to bring:

  • Ability to build genuine relationships
  • A keen eye for customer requirements and pain points
  • Experience managing budgets
  • Ability to assess customer feedback, using your creativity to establish, improve, and refine services
  • Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise
  • A project management capability/skillset, - resource planning etc

If you have the skills described and are interested in a busy and exciting new role, then send us your CV now and we will give you a call to discuss the opportunity. 



REF: SNJO-2104-52172