About the role

Contract details

• Initial term: ASAP to 30th June 
• Location: On-site in Nelson
• Hours: Monday-Friday, 40 hours per week (No on-call)

Deliverables / purpose

You’ll help lift day-to-day service levels by working through a backlog of end-user work and keeping essential BAU support moving for a large enterprise environment. This is a practical role: follow documented procedures, get devices ready, and get people onboarded efficiently. 

The skills and experience we need you to bring

• Desktop support experience (or strong foundational IT troubleshooting skills with proven reliability)
• Confidence with Windows PCs/laptops, peripherals, and basic hardware fault-finding
• Experience setting up devices for new starters (accounts/device readiness, peripherals, basic onboarding support)
• Ability to follow documented processes carefully (and ask the right questions when something doesn’t look right)
• Comfortable being on your feet, moving equipment between business units
• Clear communication, excellent customer service skills and a professional, punctual approach

Nice to have: exposure to Intune / device provisioning, mobile device setup, large-scale environments

Contractor Benefits:

• Wellbeing Discovery Sessions
• Welcome Packs
• Hnry discount
• Exclusive Invites
• Optional pay-as-you-go PI/PL insurance

Sound like you?

If you’re practical, reliable, and happy to roll up your sleeves in a busy on-site environment, apply with your CV and a short note on your availability. We'll be moving immediately on suitable applicants as this is requiring a quick start.