About the role

The Opportunity
This is a high-stakes, high-impact transition project within a fast-paced, customer-critical environment. We're looking for an experienced Project Manager to lead a major ecommerce platform migration; moving digital ordering capabilities to a new environment while keeping the business running smoothly.

If you've successfully delivered platform replacements in high-volume retail environments, and thrive on managing complex, multi-workstream transitions, this could be your next challenge.

What You'll Be Doing:

• Lead the full transition lifecycle: Plan and execute the migration of digital ordering systems, including timeline management, dependencies, resource planning, and governance
• Manage critical workstreams: Oversee online/mobile ordering, loyalty programmes, menu/catalogue sync, payment and POS integration, and third-party delivery marketplace connections
• Own cutover and hypercare: Define transition scope, rollback plans, and success criteria. Lead command-centre coordination, incident triage, and post-go-live stabilisation
• Coordinate across stakeholders and vendors: Align cross-functional internal teams (IT, operations, marketing, finance) and external vendors to minimise business disruption
• Drive business readiness: Oversee UAT, operational readiness, training, and structured handover to BAU support teams

• Proven experience delivering large-scale ecommerce, digital commerce, or restaurant technology migrations, particularly in high-volume retail
• Strong understanding of customer-critical ordering flows in multi-location environments
• Technical familiarity with POS systems, payment gateways, loyalty platforms, delivery aggregators, and data migration
• Expertise in cutover planning, risk mitigation (preventing order loss/downtime), and post-implementation stabilisation
• Exceptional stakeholder management and communication skills, with the ability to operate effectively in dynamic, fast-moving environments

• Exposure to high-impact projects with real business outcomes
• Flexibility and autonomy to manage your workload
• Competitive daily rates that reflect your expertise
• Expand your professional network across industries and disciplines
• Work on diverse, challenging assignments that keep your skills sharp