About the role

Why You Would Like It:

• Own a key home lending portfolio 
• Shape future-state customer journeys 
• Work across product, digital and technology 
• Make a practical difference for Kiwi customers
• Leading the home lending product strategy and roadmap 

 
The Opportunity:

This is a strong opportunity for an experienced Product Manager who understands consumer banking and wants real ownership. You’ll lead the strategy, performance and evolution of a home lending portfolio, with a focus on improving product settings, customer journeys, pricing, documentation and digital capability.

The work is broad, commercially important and customer-centred. You’ll be connecting strategy with delivery, helping shape a future-state lending proposition that works across digital, adviser, branch and contact centre channels.
 
This is a fixed term role based in Invercargill through till December 2027.


Company Profile:

You’ll be joining a values-led financial services organisation with a long history of supporting New Zealanders with their financial goals. The environment is collaborative, customer-focused and grounded in doing the right thing. It’s a place where product decisions need to balance commercial performance, regulatory requirements and meaningful customer outcomes.
 
 
The Role:

You’ll be responsible for:

• Leading the home lending product strategy and roadmap 
• Managing product performance, settings, pricing and propositions
• Improving end-to-end customer journeys across multiple channels
• Partnering with technology, digital, operations, marketing and delivery teams
• Supporting transformation priorities across lending products and services
• Connecting home lending with broader banking products and customer needs
• Using data, feedback and insight to improve customer outcomes
• Ensuring products remain aligned to regulatory and internal policy requirements

 
Your Fit:

You’ll likely bring:

• Strong product management experience across strategy, planning and operations
• Banking experience would be useful, but financial services experience is the key
• Proven experience managing product performance and commercial outcomes
• Good knowledge of consumer banking or financial services environments
• An understanding of regulatory requirements in financial services
• Confidence working across senior stakeholders and delivery teams
• A practical, customer-led approach to product improvement

 
If this sounds like the kind of product role where you can bring both strategy and pragmatism, we’d like to hear from you.