Over the last 12 months, we’ve been taking steps to improve our contractor journeys – specifically the experience you have with us at every touchpoint along the way. We’ll be the first to admit that there is still a long way to go, but one of the final and most important jigsaw pieces has finally been put in place…Kaylee (who many of you will know already!) has been promoted into a newly created Contracting Community Manager role to support our extended Auckland whānau.
What does this mean for our contractors?
While she’s been a constant presence in our Auckland contractor community these last couple of years anyway, this change takes her involvement even further – streamlining our contractor experience with one dedicated contact.
From timesheet approvals and extensions to all those random queries, she is now our go-to person for anything our Auckland contractors might need throughout the duration of their contract. Of course, our Account Managers won’t be far away from the action, so when it comes to finding new opportunities, they’ll still be here to open doors and help you with future contract roles.